Thursday, July 12, 2012

solutions to whatsapp 2.8.1 problem

updated whatsapp this noon to 2.8.1, and somehow the app doesn't work anymore. solutions?

DO NOT DELETE THE APP. All your chatting history will be gone!!

1. close whatsapp frm task bar below (call this out by quick double press Home button),

2. open whatsapp and exit (no need t do like step 1), repeat this 10times, yes count it!

3. repeat step 1.

4. open whatsapp again and wait for the app to load.


At least this worked for me. hope it works!!

---
Hi all, you're most welcomed! really hope to help more people who is suffering the issue... For those whose whatsapp is still "sick", maybe you guys really have to wait for WhatsApp's official team to resolve the issue! or maybe try, iPhone hard reset? try to open and exit the app longer/shorter? Sorry i really have no idea...
I'm a econs fresh grad with minimal IT knowledge.

any one wanna hire me??? hahahha

---
Sorry guys, i dont know how to fix the "cant upload profile pic" error..

Thanks for selwyn yeo's input! (:

Selwyn Yeo said...
For those of you still facing problem, it may be useful to read Evelyn's instruction again and follow it closely.
 Step 1: For the first step, you need to SHUT DOWN the app. This means to double-click the Home button and launch the task bar before shutting down the Whatsapp application by tapping on the red minus sign.
 Step 2: After that, re-launch the Whatsapp application (it should still be stuck on the blank screen) but this time, EXIT the app (while still at the blank screen) by clicking the Home button ONCE.
 Step 3: Now, double-click the Home button and SHUT DOWN the Whatsapp application again (by tapping on the red minus sign).
 Step 4: Repeat these steps again as described by Evelyn and after a few times, your Whatsapp should be revived.The "tricky" part is at Step 2, where you have to EXIT whatsapp while it is still at the blank screen. If you wait till the Whatsapp crashes out before you SHUT DOWN, the problem will not go away.
Spent a good part of my evening yesterday doing it the wrong way before stumbling onto Evelyn's blog post. :)Hope this helps.And kudos to Evelyn for the initial fix.


---
2.8.2 update is out to fix theissue.

46 comments:

Anonymous said...

it really works! i've been restoring my phone but it didnt work. but this simple way makes it working again!!!

Anonymous said...

i can't believe this solution works to make my whatsaap working again! thanks!

Elvis said...

worked for me tooooooo!! thanks a lot!!!

Galen said...

Omg thank you so much!!!

Miguel said...

And so did for me!!! Incredible!!! I've been most of the day thinking how to recover the data and chat history. Now just wondering: why?!?!

Anonymous said...

thank u so much, on sharing this.. Its, finally works! :)

Anonymous said...

IT REALLY WORKS! THANK YOU SO MUCH!! :)

Anonymous said...

it make my wahtsapp working again too, thank you so much!!!

Anonymous said...

It doesn't work :(

Anonymous said...

Thank you so kindly for posting this!!! I was at my wits end until I saw your post by chance! Im spreading the word!

Anonymous said...

tried it over 50 times, not working!!

Edwin said...

I'm amazed. Thank you very much!

Anonymous said...

doesnt work for me..

Anonymous said...

Thanks for sharing! :D

Anonymous said...

It work !!!! Thank you so much :)

adidasfreak aka joshua said...

You should replace Whatsapp tech support! I wonder how u come up with these solutions.

Anonymous said...

IT WORK!!! I love you!,you are my god,I'm your dog.

Kevin said...

holy crap it worked, thanks!

Anonymous said...

Hey Thanks !! It worked for me too. But am not able to upload a profile pic. It says unable to upload. Can you help on that please????

AJ_kasstello said...

Wow totally works for me

that guy said...

how come it worked for u guys but it didnt work for me?? any other solutions :/ i was in a middle of an important convo :/

Anonymous said...

Thank you, thank you, thank you so much!!!!!!!

Anonymous said...

u ur the best! thnx a million!

Anonymous said...

YOU REALLY ARE GREAT ... THNX

Selwyn Yeo said...

For those of you still facing problem, it may be useful to read Evelyn's instruction again and follow it closely.

Step 1: For the first step, you need to SHUT DOWN the app. This means to double-click the Home button and launch the task bar before shutting down the Whatsapp application by tapping on the red minus sign.

Step 2: After that, re-launch the Whatsapp application (it should still be stuck on the blank screen) but this time, EXIT the app (while still at the blank screen) by clicking the Home button ONCE.

Step 3: Now, double-click the Home button and SHUT DOWN the Whatsapp application again (by tapping on the red minus sign).

Step 4: Repeat these steps again as described by Evelyn and after a few times, your Whatsapp should be revived.

The "tricky" part is at Step 2, where you have to EXIT whatsapp while it is still at the blank screen. If you wait till the Whatsapp crashes out before you SHUT DOWN, the problem will not go away.

Spent a good part of my evening yesterday doing it the wrong way before stumbling onto Evelyn's blog post. :)

Hope this helps.

And kudos to Evelyn for the initial fix.

Anonymous said...

Thank you very Much!!!!! I can't believe this ... *-*

Anonymous said...

Yes!! It works!!! Thank you sooooooo much!!!!! ❤

J W said...

Although I didn't follow the instructions from you word by word, by the time I opened it the 10th time, I could already see my messages, but still frozen. After I messed around with it a bit more, it worked. Well done and thank you very much for providing this solution! :D

Anonymous said...

ugghh tell me about it :\ waz in the middle of many important convos :S damn.. hope they fix it soon...

Anonymous said...

Amazing! I cant believe that worked!? Thank you kindly mam :)

Michelle said...

they worked!!! you're awesomeeee!!! thanks a mil~~ =P

tanim said...

why hasnt it worked for me too...i did exactly as u asked of me :(

heodeza said...

Oh my goodness... thank you! It worked for me too!
:-)

Anonymous said...

It worked! Thank you so much. Bless you.

ktwong said...

Grazie mille, it works ^^ you're my saviour of the day :p

Anonymous said...

Thx!

Anonymous said...

Worked for me!!
& I have thousands of messages, hundreds of photos in whatsapp, deleting the app & reinstalling it was not an option for me.

Since the update/crash I had recieved maybe 200 messages in my group chat, upon using this fix I lost those messages but everything before the crash is there so I am still very happy.

i love u

Anonymous said...

works, thanks for the simple fix, shame whatsapp couldnt advise us poor form from them

Timo said...

It worked for me too, thx:)
But after 5 minutes it froze again and now it still has thé same issue:(

I tried thé solution again but it didn't work anymore.

Timo said...

It worked for me too, thx!

But after 5 minutes it froze again and I tried it again but it doesn't work anymore :(

Any fix for this?

Timo said...

It worked for me too, thx!

But after 5 minutes it froze again and I tried it again but it doesn't work anymore :(

Any fix for this?

Timo said...

It worked for me too, thx!

But after 5 minutes it froze again and I tried it again but it doesn't work anymore :(

Any fix for this?

Anonymous said...

A new update has been released which resolves this issue.

Anonymous said...

Yeah! It worked! Thanks a bunch!!! Wooot

Anonymous said...

My whats app 2.10.2 in iPhone 4s got stuck when I tried to send a pic from photo album... I tried 4 more times but same thing happening ..As yesterday I did some updates app store ...

Anonymous said...

Can't believe this finally worked! Thank you sooooo much.